Warranty

We offer a two-year warranty for all Dennison watches.

During the warranty period, the watch movement, hands, and dial are the only parts covered. All repair charges are free if the watch is proven defective in material used or in craftsmanship under regular use.

If the watch is beyond repair, we can order a replacement of a similar timepiece. The new warranty of the replacement watch is valid for twenty four (24) months after the issued replacement date.

Please note that a USD20.00 return shipping fee will be charged to all warranty service.

The warranty does not cover the following:

• Battery, case, crystal, strap and buckle or bracelet, stem or crown
• Damage resulting from improper handling, lack of care, accidents, or normal wear and tear
• Water damage due to negligence unless marked water-resistant
• Repairs made by third party shops unauthorized by us
• Loss, theft, accidents (nicks, dents, shocks, blows, crushing, etc.), natural disasters and calamities

And, if our warranty does not cover the problem you are having with your watch, or if your warranty has expired, repairs may be possible with a specific fee to be determined by the repair team. The fee is inclusive of return shipping and handling charges.