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Warranty

Dennison International Warranty

Every Dennison timepiece is crafted to the highest standards of precision and quality. We stand behind our watches with a Two-Year International Limited Warranty, effective from the date of purchase.

Warranty Coverage

During the warranty period, Dennison warrants that the watch movement, hands, and dial are free from defects in materials and workmanship under normal conditions of use.

Should a defect covered by this warranty be confirmed, Dennison will, at its discretion, repair the watch at no charge or, if repair is not feasible, replace it with a comparable timepiece. Any replacement watch will be covered by a new twenty-four (24) month warranty, commencing from the date the replacement is issued.
A $30 USD return shipping and handling fee applies to all warranty service requests.

Warranty Exclusions

This warranty does not cover:

  • Consumable or external components, including but not limited to:
    battery, case, crystal, strap, bracelet, buckle, crown, or stem

  • Normal wear and tear, aging, or cosmetic changes

  • Damage resulting from improper handling, misuse, lack of care, accidents, or impact

  • Water damage, unless the watch is clearly marked as water-resistant and used in accordance with its specifications

  • Repairs, alterations, or servicing performed by any third party not authorized by Dennison

  • Damage or loss caused by theft, loss, accidents, natural disasters, or force majeure events

Out-of-Warranty Service

If the issue with your watch is not covered under this warranty, or if the warranty period has expired, Dennison may offer repair services for a fee determined by our service team. Any such fee will include return shipping and handling.